Have you received a charge on your credit card from FLOOR FIVE PTY LTD?  It's likely that you have shopped at one of our many online stores.  We accept Visa, MasterCard and American Express.   Our stores include Zodee, DUGG, Wear It Out, UndieWarehouse and others.   If you are still unsure, please call our head office on 1300 812 680 or 07 31221010 and we can look up your transaction details to confirm where the purchase was from.

International customers can call us on +61 7 3122 1010 or send us a message via the contact page.

Sometimes it's easy to forget that you purchased something online and we totally understand.   In rare instances, it could be possible that someone has used your card without permission or that your credit card details have been stolen and used to steal merchandise from one of our stores.   In either case, we'll be able to assist you with the details and how to resolve the issue with your bank.

Please contact us here for information about your specific credit card charge.